LessonsUse cases
Change in the company
Introduce new rules, processes or tools and explain what people should do differently.
A change lands well when people understand why it happens, what exactly changes for them, and what stays the same.
Teaching approach: Explain a topic. A clear explanation of the change from the employees' point of view, with a myth-or-fact question for rumours and a checklist of what to do.
What the lesson looks like
| # | Card | What to write |
|---|---|---|
| 1 | Card — What's changing | What changes and from when. |
| 2 | Card — Why we're doing it | The reason, from the employees' point of view. |
| 3 | Poll — How do you feel about the change? | See the mood in Results. |
| 4 | Card — What changes for you | Before → now. |
| 5 | Card — What stays the same | What people don't need to worry about. |
| 6 | Quiz — Myth or fact | A rumour about the change. |
| 7 | Quiz — What do you do now when …? | A quick check. |
| 8 | Card — Where to get help | Who answers questions. |
| 9 | Checklist — What to do by … | The concrete steps and the date. |
Tips
- Be honest about what isn't decided yet. People trust "we don't know yet" more than silence.
- Check the poll results — they tell you where people need more support.
- Send it with a deadline a few days before the change takes effect.