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Leading people

Practise delegating, motivating, holding conversations and supporting team members.

Team leaders learn delegating, motivating and difficult conversations by making those decisions — and seeing how their people react.

Teaching approach: Practise decisions. Situations from a team leader's week, followed by reflection on the learner's own team.

What the lesson looks like

#CardWhat to write
1Card — The situationA moment from a leader's week, e.g. a task to delegate.
2Quiz — What do you do?Three options; each comment tells how the team member reacts.
3Card — What happened nextThe reaction, and why.
4Quiz — The next stepConsequences per option.
5Card — What good leaders doThe principle with a short example.
6Form — Where is this happening in your team?Connects it to a real person or situation.
7Checklist — Try it this weekA conversation to have, a task to hand over, how to follow up.

Tips

  • Build the situations from what your leaders really deal with — ask a few of them.
  • The tempting wrong option is often "do it yourself, it's faster". Show what it costs later.
  • New leaders benefit from a series: delegating, feedback, motivation, difficult conversations — one lesson each, sent in a sequence.

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